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Return & Refund Policy

Thank you for shopping with Little Creator. We strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, we're here to help.

1. Eligibility for Returns & Refunds

You may be eligible for a return or refund under the following circumstances:

  • Lost Packages: If your order was not delivered (confirmed lost by the carrier).
  • Damaged/Defective Products: Items received in a damaged or defective condition.
  • Incorrect/Missing Items: If your order has missing, wrong, or incomplete items.

Non-eligible items:

  • Products damaged due to misuse or improper handling.
  • Personalized/custom-made items (unless defective).
  • Items marked "final sale" or purchased during promotions unless required by law.
2. How to Request a Return/Refund

To initiate a return or refund, please contact us within 3 days of delivery at:

  • Email: littlecreatorworld@gmail.com

Include the following details:

  • Order number
  • Product name and issue (e.g., "damaged," "missing item")
  • Photos/video of the issue (for damaged/incorrect items)
3. Resolution Process

Once we receive your request, we will:

  1. Verify the issue (may require additional details or evidence).
  2. Propose a solution within 3 business days, which may include:
  • Replacement of the item(s).
  • Full or partial refund (processed to your original payment method).
  • Reshipment of missing items.

      3.Return shipping (if applicable):

  • For defective/wrong items, we may provide a prepaid return label.
  • For non-defective returns, customers may bear return shipping costs.
4. Refund Timeline

Approved refunds take 5–10 business days to reflect in your account, depending on your payment provider.

5. Lost Packages

If tracking shows your package as "delivered" but you haven’t received it, please contact your local post office first. If unresolved, we’ll assist in filing a claim with the carrier or issuing a refund/replacement.

6. Contact Us